Receptionist
Peaks Hotel Nanyuki · Nairobi
Job description
About the role
We are seeking a Receptionist to join Peaks Hotel Nanyuki in Nairobi’s Westlands district. The successful candidate will be the first point of contact for guests, handling front‑desk operations and ensuring a smooth and welcoming experience.
Key responsibilities
- Greet and check‑in guests, manage reservations and room assignments.
- Answer telephone calls, respond to inquiries and provide information about hotel services.
- Process check‑out procedures, handle payments and issue invoices.
- Maintain accurate guest records and update the front‑desk system.
- Coordinate with housekeeping and other departments to fulfill guest requests.
Required profile
- Diploma or degree in a relevant field.
- At least three years of relevant experience, preferably in a hotel environment.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast‑paced environment.
Required skills
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Published 3 weeks ago
Expires 1 month from now
33 views · 0 interested
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Peaks Hotel Nanyuki
Nairobi