Research Manager

About the role

The Research Manager will lead client engagements and drive business growth for Consumer Insight, a leading market research firm in Africa. Reporting to senior leadership, you will oversee the full lifecycle of qualitative and quantitative research projects while building high‑performing teams.

Key responsibilities

• Achieve monthly and annual revenue targets by prospecting new clients and converting opportunities into commissioned projects.
• Serve as the primary contact for key accounts, managing briefs, proposals, project commissioning and presentation of findings.
• Plan, execute and monitor research projects from design through fieldwork, data processing, analysis and reporting, ensuring on‑time, on‑budget delivery.
• Maintain a robust pipeline of prospective clients and projects across multiple sectors.
• Collect client feedback and continuously improve service quality and satisfaction.

Required profile

• Minimum 5 years of experience in market research or related consultancy roles.
• Strong commercial acumen with a proven track record of business development.
• Excellent client relationship management and communication skills.
• Leadership experience in managing multidisciplinary research teams.

Required skills

• Expertise in designing and executing qualitative and quantitative research methodologies.
• Proficiency in project planning, budgeting and risk management.
• Ability to analyse data and translate insights into actionable recommendations.