Sales Admin Assistant

About the role

Elite Tools Kenya Limited is seeking a highly organized Sales Admin Assistant to support its sales operations. You will manage quotations, invoices and customer inquiries received via email and WhatsApp, ensuring every interaction is handled promptly and accurately.

Key responsibilities

• Prepare and send accurate quotations to customers based on email, WhatsApp or walk‑in requests.
• Process invoices, verify they match quotations and orders, and maintain up‑to‑date records.
• Follow up on outstanding payments in coordination with finance.
• Monitor and respond to customer inquiries through email and WhatsApp, directing technical questions to the appropriate team.
• Maintain organized digital/physical filing of quotations, invoices and correspondence.
• Support order tracking and coordination between sales, warehouse and other branches.

Required profile

• Entry‑level to 1–2 years experience in admin, sales support or customer service.
• Highly organized, detail‑oriented and able to handle a high volume of daily requests.
• Strong written communication skills and professional phone/email etiquette.
• Ability to work independently and collaborate with sales team leaders.

Required skills

What we offer

• Competitive compensation commensurate with experience.
• Opportunity to grow within a leading distributor of industrial tools.
• Dynamic on‑site work environment in Westlands, Nairobi.