Sales Administrator

About the role

Centum Real Estate is seeking a proactive Sales Administrator to support its sales team and ensure smooth client interactions. The role combines client‑facing support, documentation management, and showroom coordination within a fast‑moving real‑estate environment.

Key responsibilities

• Coordinate client communications, respond to queries, and maintain up‑to‑date records in the CRM.
• Support the sales team with appointment scheduling, documentation handling, and follow‑ups on refunds, payments, and contracts.
• Manage and organise all sales documentation, ensuring completeness, accuracy, and compliance.
• Track deal progress, flag delays, and prepare regular reports on sales inquiries and pipeline status.
• Maintain CRM data with high accuracy and assist finance with invoicing and payment tracking.
• Oversee showroom readiness, conduct inspections, and coordinate cleaning and maintenance to meet brand standards.
• Maintain inventory of marketing materials, brochures, and display items for client visits and events.

Required profile

• Minimum B+ (KCSE) and a Second‑Class Upper Division Bachelor’s degree in Business Administration or a related field.
• 2–4 years of experience in administrative, operations, or sales support roles, preferably within real estate or a structured sales environment.

Required skills