Studio Operations & Team Leader

About the role

Kanga Studio Nairobi is looking for a proactive Studio Operations & Team Leader to manage daily studio activities, lead the reception team, and ensure an exceptional client experience. This hands‑on role combines operational oversight with team leadership in a fast‑moving environment.

Key responsibilities

• Oversee day‑to‑day studio operations and maintain a professional environment.
• Lead, support, and develop the reception team.
• Ensure high‑quality client service and resolve queries promptly.
• Manage studio schedules, booking systems, and operational processes.
• Coordinate communication with teachers, facilitators, and external partners.
• Monitor standards, processes, and accountability across the team.
• Support events, workshops, and community initiatives.
• Assist with reporting, administration, and operational planning.

Required profile

• Highly organised, proactive and able to work with minimal supervision.
• Quick learner who takes initiative and owns responsibilities.
• Excellent communication skills and strong attention to detail.
• Comfortable managing multiple priorities simultaneously.
• Reliable, accountable and professional demeanor.
• Enjoys leading a team while remaining hands‑on.
• Thrives in a fast‑moving environment.

Required skills

What we offer

• Full‑time permanent position based in Nairobi.
• Competitive salary ranging from KES 45,000 to KES 60,000 per month, dependent on experience.
• Opportunity to grow with a dynamic studio focused on community and wellbeing.