Technical Account Manager – APAC
DailyOSINT · Nzalae/ Nzawa locations
Job description
About the role
As a Technical Account Manager for the APAC region, you will be the primary technical liaison for a portfolio of customers after onboarding. You will guide customers in adopting the SOCRadar platform, address technical challenges, and help them maximise the value of our threat intelligence solutions.
Key responsibilities
- Act as a trusted technical advisor for assigned customers.
- Lead onboarding, technical enablement sessions, product demos, workshops, QBRs and Proof‑of‑Value presentations.
- Understand each customer’s security priorities, business objectives and technical environment.
- Provide best‑practice guidance for deploying and using the SOCRadar platform.
- Monitor adoption, identify engagement opportunities and proactively mitigate technical risks.
- Configure integrations and support deployment activities.
- Collaborate with Customer Success, Account Management, Product, Engineering, Threat Intelligence and Support teams to resolve issues and drive renewals.
- Represent customer feedback internally to improve product and experience.
Required profile
- 5+ years of experience in Technical Account Management, Solutions Engineering, Pre‑Sales or a similar customer‑facing technical role.
- Background in cybersecurity, networking or enterprise software.
- Strong understanding of cybersecurity fundamentals and a willingness to continuously learn.
Required skills
- Cybersecurity fundamentals
- Networking concepts
- Enterprise software platforms
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Published 3 weeks ago
Expires 1 month from now
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DailyOSINT
Nzalae/ Nzawa locations
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