Trial Vendor Associate Director

About the role

The Trial Vendor Associate Director will lead vendor management activities across clinical studies, ensuring quality, cost‑effectiveness and timely delivery of services.

Key responsibilities

• Collaborate with study team lead and members throughout the study lifecycle.
• Review vendor‑related protocol sections during protocol development.
• Manage vendor interfaces and support contract negotiations with procurement.
• Oversee vendor cost control, budget reviews, invoice reconciliation and purchase order close‑out.
• Ensure vendor service excellence and maintain quality standards at the study level.
• Drive site activation, compile central documents and address risks/issues during site activation.
• Conduct user‑acceptance testing (UAT) for electronic Clinical Outcome Assessment (eCOA) and Interactive Response Technology (IRT) systems.
• Monitor vendor‑related cycle times and risks using tools such as FIRST and implement corrective actions.

Required profile

• 5+ years of experience in clinical operations and vendor management.
• Strong understanding of GxP and ICH regulations.
• Solid knowledge of clinical trial design and alignment to supplier requirements.
• Proven track record of completing projects on time and delivering results.
• Ability to collaborate effectively in cross‑functional, matrixed environments.
• Strong influencing, negotiation, communication and problem‑solving skills.

Required skills

• Experience conducting UAT for eCOA systems.
• Experience conducting UAT for IRT systems.
• Familiarity with the FIRST tool for monitoring vendor cycle times.