Waiter / Waitress (Full‑time)

About the role

The restaurant is looking for enthusiastic Waiter/Waitress staff to join its front‑of‑house team on a full‑time basis. You will be the first point of contact for guests, ensuring a warm welcome and a smooth dining experience from seating to payment.

Key responsibilities

• Greet guests, escort them to tables, present menus and explain daily specials.
• Take accurate food and beverage orders, relay them to kitchen and bar, and serve promptly.
• Check on guests during meals, address additional requests, and handle complaints professionally.
• Clear and reset tables quickly for the next guests.
• Process bills and payments in accordance with company procedures.
• Set up dining areas before service, maintain cleanliness of service stations and assigned sections.
• Assist with opening and closing duties and support teammates during busy periods.
• Follow food safety, hygiene and personal appearance standards at all times.

Required profile

• Certificate or Diploma in Hospitality Management, Food & Beverage Service, Hotel Management or a related field.
• Minimum of 2 years experience in a restaurant, hotel, café or similar hospitality establishment.
• Strong customer‑service orientation and ability to work in a fast‑paced environment.

Required skills

What we offer

• Competitive monthly salary of KSH 17,000.
• Opportunity to work in a busy restaurant located in Upper Hill, Nairobi.