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IFF Operator – Operations (M/F)
Semasocial
About the role The IFF Operator will support the Customer Service & Operations team in Nairobi, ensuring smooth clearance and forwarding of cargo for AGL’s clients. The role focuses on end‑to‑end file...
BPO Supervisor – Nairobi
Solvo Global
About the role We are seeking a BPO Supervisor to lead a team of customer service agents in Nairobi. The role focuses on delivering high‑quality support, meeting performance targets and maintaining st...
Teller - Money Transfer, Forex & Remittance
Kaziweza Limited
About the role The Retail Sales & Service Officer (Teller) will work at the branch front‑line, handling foreign exchange, money remittance and cash transactions. The role demands strict compliance wit...
Relationship Officer – Mombasa
M-Oriental Bank
About the role Relationship Officer – Mombasa managing customer relationships and driving banking business growth. The role requires strong problem‑solving, analytical, communication and collaboration...
Dispatch Agent
Hubken Consultancy
About the role The Dispatch Agent will monitor service tickets in real‑time, coordinate field technicians and ensure network services are restored promptly. Working from our Westlands office, you will...
BPO Operations Supervisor – Lead High-Performing Teams
Allied Global Technology Services
About the role AlliedGlobal is seeking a BPO Operations Supervisor to lead a dynamic customer service team in Nairobi. The role focuses on coaching staff, ensuring KPI and SLA compliance, and deliveri...
BPO Supervisor
Solvo Global
About the role We are seeking a BPO Supervisor to lead a team of customer service professionals in Nairobi. The role focuses on delivering exceptional service, meeting performance targets, and maintai...
Senior Case Manager – Call Centre
Absa Group
About the role The Senior Case Manager will lead the delivery of high‑quality customer service within a 24‑hour call centre, supporting insured members with their benefit enquiries, pre‑authorisations...
Relationship Officer – Banking (Nakuru)
M-Oriental Bank
About the role The Relationship Officer will manage customer relationships and drive banking business growth for a trusted Kenyan financial partner. This on‑site role in Nakuru requires strong problem...
Client Experience Analyst
Absa Group
About the role The Client Experience Analyst will support ABSA's Corporate and Investment Banking front‑office by analysing client‑service data and ensuring a world‑class experience for corporate cust...
About the role The Corporate Pension Relationship Assistant will manage low‑tier customer portfolios and provide essential administrative and operational support to the Relationship Management team. T...
Relationship Officer – Sameer Branch
M-Oriental Bank
About the role Relationship Officer – Sameer Branch managing customer relationships and driving banking business growth in an on‑site banking environment. The role requires strong problem‑solving, ana...
Concierge Specialist – Guest Services
Great Plains Conservation
About the role The purpose of this role is to ensure a seamless concierge service for guests once they arrive in Africa and throughout their entire safari visit. Key responsibilities Manage a dedicate...
Reservations Intern (Aviation)
AirKenya Express Ltd
About the role The Reservations Intern will support the reservations operations and manage customer bookings for AirKenya Express. Working on‑site in Nairobi, the intern will gain hands‑on experience...
About the role Sun King is seeking an experienced Associate After‑Sales Manager to lead its after‑sales operations in Ethiopia. The role focuses on delivering high customer satisfaction through effici...
CIP Agent – Hospitality Services
Recours Four Kenya Consultants Limited
About the role The CIP Agent will work in the airport terminals, providing welcoming, meet‑and‑greet, fast‑pass and loyalty‑program services to passengers. Reporting to the Operations Supervisor, the...
Zendesk Implementation Consultant
talentsafari
About the role Kitsilano Technologies is seeking a consultant to configure and roll out Zendesk for its clients across East Africa. The role combines solution design during pre‑sales with hands‑on imp...
Call Center Agent Intern – Western Kenya
Capen Credit Limited
About the role Capen Credit Limited is seeking a Call Center Agent Intern to support its micro‑finance collection team in Western Kenya. The role offers hands‑on experience in customer outreach, loan...
Retail Experience Intern
Airtel Kenya
About the role The Retail Experience Intern will support the day‑to‑day operations of an Airtel retail shop, helping the customer service team deliver a high‑quality experience. This role offers hands...
Administrative Assistant – Public Works
Sandy City
About the role The Public Works Administrative Supervisor seeks a proactive Administrative Assistant to deliver high‑volume front‑line customer service and clerical support for the department. You wil...