Business Operations Associate (Remote)

About the role

This contract position supports a global technology leader by managing and optimizing Google Workspace tools for a distributed workforce. You will ensure seamless collaboration, maintain account security, and provide technical guidance to end‑users.

Key responsibilities

• Configure and manage Google Workspace accounts, including Gmail, Drive, Docs, Sheets, and Meet.
• Provide Tier 2 technical support, troubleshooting issues and escalating complex cases.
• Design and deliver training sessions on Google Workspace best practices.
• Monitor system performance and recommend workflow improvements.
• Collaborate with IT and security teams to enforce compliance and security policies.

Required profile

• Proven experience administering Google Workspace in a corporate environment.
• Ability to handle user provisioning, access management, and migration projects.
• Strong problem‑solving skills for technical issues across Google applications.
• Effective communication skills for training and documentation.

Required skills

• Google Workspace administration
• User provisioning
• Access management
• Google Workspace migration
• Third‑party integrations
• Troubleshooting Google Workspace applications
• Google Workspace security features
• Data protection protocols

What we offer

• Competitive hourly rate of $119‑$168.
• Fully remote work from anywhere.
• Opportunity to work with a leading technology and internet company.
• Exposure to a global, distributed team and modern collaboration tools.