Front Office Receptionist

About the role

We are looking for a mature, organized, and professional Receptionist to manage our front‑office operations in Westlands, Nairobi. The role involves handling all visitor interactions, communications, and supporting daily administrative tasks to ensure smooth office coordination.

Key responsibilities

• Greet and attend to visitors courteously and professionally.
• Manage incoming and outgoing calls, emails, and other correspondence.
• Maintain both hard‑copy and digital filing systems.
• Perform accurate data entry and keep office records up to date.
• Prepare reports, spreadsheets, and various documents as required.
• Coordinate office schedules, appointments, and meeting arrangements.
• Handle incoming and outgoing mail and dispatch.
• Provide clerical support to the administration team.

Required profile

• Diploma or lower in Business Administration, Secretarial Studies, Office Administration, or a related field.
• At least 3 years of experience in a similar administrative or front‑office role.
• Must be 30 years of age or older.
• Strong command of written and spoken English.
• Excellent attention to detail, confidentiality, and customer‑service orientation.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word or other word‑processing software.