Human Resources and Administrative Officer

About the role

The Human Resources and Administrative Officer will support GAIN’s Nairobi office by managing day‑to‑day HR operations and providing administrative assistance. The role requires strong organisational skills, attention to detail and the ability to handle multiple priorities in a fast‑paced, international environment.

Key responsibilities

• Serve as the first point of contact for routine HR queries, offering guidance on policies and escalating complex issues.
• Prepare and coordinate HR correspondence, employee documentation and contract‑related letters, ensuring proper review and approval.
• Support the employee lifecycle, including onboarding, probation reviews, contract changes, acting‑up arrangements and exit processes.
• Collect, verify and submit monthly payroll data, including changes, allowances, deductions and leave information.
• Assist with performance management implementation and maintain accurate HR records while safeguarding confidential information.
• Provide office administration, facilities and operational support as needed.

Required profile

• Strong organisational abilities and meticulous attention to detail.
• Experience in HR administration and employee lifecycle management, preferably within an international or matrix organisation.
• Member of IHRM (International HR Management) is desirable.
• Excellent interpersonal and communication skills to build effective relationships across diverse teams.

Required skills

• Proficiency with HRIS platforms.
• Advanced Microsoft Excel skills.
• Competence in Microsoft Office and other office applications.