Office Administrator

About the role

We are seeking a bright, detail‑oriented Office Administrator to support our printing and packaging operations in Nairobi. The role focuses on processing customer orders, managing production job cards, and providing administrative assistance while offering a clear path toward sales and customer relationship management.

Key responsibilities

• Process customer orders accurately and on schedule.
• Create and maintain production job cards in the ERP system.
• Coordinate order schedules, deliveries, and logistics.
• Respond professionally to customer emails and queries.
• Maintain accurate records and generate reports using Microsoft Excel.
• Facilitate communication between customers, production, and logistics teams.
• Support sales and customer service teams with administrative tasks.

Required profile

• Bachelor’s degree or equivalent in any discipline.
• 3–4 years of relevant experience in office administration, order processing, or related fields.
• Strong academic performance, preferably A‑grade students.
• Excellent written and verbal communication skills.
• High attention to detail, organized, and proactive.
• Customer‑service oriented with a strong work ethic.
• Ambitious to grow into sales and customer relationship management.

Required skills

• Microsoft Excel for order tracking, reporting and basic data analysis.
• Proficiency with an ERP system for record keeping and job card management.