Operations & Administration Officer

About the role

The Operations and Administration Officer provides administrative support and customer service across Inkomoko’s departments, reporting to the Operations Manager and collaborating with senior leadership. The role ensures seamless daily office operations, procurement facilitation, travel logistics, and vendor management.

Key responsibilities

• Plan and organize company events, handling all logistics efficiently.
• Monitor and optimise logistics processes to reduce costs and improve operational efficiency.
• Manage travel logistics, including transportation bookings, visa arrangements and accommodations.
• Lead administrative staff, drivers and security team to ensure smooth office operations.
• Conduct new staff onboarding, ensuring understanding of office protocols.
• Oversee office management for all field locations and support office build‑outs.
• Maintain inventory of non‑technology assets, including acquisition, tagging, maintenance and disposal.
• Support procurement activities, manage purchase orders, track deliveries and resolve invoicing issues.

Required profile

• Bachelor’s degree in Business Administration, Management or a related field.
• Proven experience (3+ years) in operations management, administration or logistics.
• Strong organisational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.