Operations Manager – Logistics

About the role

Amazon is seeking an Operations Manager to lead its logistics operations, ensuring high productivity and customer‑focused delivery across the region. The role will partner with delivery stations and cross‑functional teams to drive performance, safety and continuous improvement.

Key responsibilities

• Set and communicate strategy and performance goals, maximizing route productivity through training, analysis and feedback.
• Partner with the AMZL Delivery Station management team to establish and maintain quality control standards.
• Identify and lead process improvement initiatives using Lean tools.
• Coordinate cross‑functional tasks and track progress.
• Communicate across departments to align goals and ensure program success.
• Perform strategic planning, forecasting, performance appraisal and problem resolution.
• Manage multiple complex projects simultaneously, including data gathering, analysis and supply‑chain recommendations.
• Develop and implement transportation network improvements that deliver flexible, efficient service.
• Ensure compliance with safety, building security and loss‑prevention procedures.

Required profile

• Bachelor’s degree or equivalent.
• 3+ years of employee and performance management experience.
• 7+ years of professional experience, including experience in performance metrics, process improvement or Lean techniques.
• Ability to work flexible schedules, including weekends, nights and holidays.
• Fluent in written and spoken English.

Required skills

• Lean methodology and process improvement tools.
• Data analysis and performance reporting.
• Strategic planning and forecasting.
• Project management across cross‑functional teams.