Production Control Clerk / Service Writer

About the role

The Production Control Clerk / Service Writer provides critical data‑entry and reporting support for military and civilian equipment on Diego Garcia. Working closely with the Production Control Supervisor and Maintenance Manager, the role ensures accurate tracking of vehicles and equipment throughout their lifecycle.

Key responsibilities

• Enter, update and export equipment data in GCSS‑ARMY or other approved logistics information systems.
• Generate and maintain custom equipment tracking databases and spreadsheets.
• Produce regular reports for management and support the Continuous Improvement Process and QA program.
• Maintain historical maintenance records in both physical jackets and computerized systems.
• Assist with documentation for disposition, classification, controlled exchange and cannibalization.
• Provide logistical and administrative support to management and interact with internal and external customers.
• Mentor and train colleagues on on‑the‑job procedures and cross‑training.
• Perform other duties as assigned, complying with company policies, safety and quality standards.

Required profile

• High school diploma or equivalent.
• Minimum two years hands‑on experience in production control, administration or dispatching.
• Preferably trained in Military Occupation CMF 92A Production Control or equivalent.
• Valid driver’s licence and ability to obtain required military operator’s permits.
• Ability to work day, night, weekend or overtime shifts as needed.
• Physical ability to lift up to 50 lb and perform standard office tasks.
• Fluent reading, writing and speaking English.

Required skills

• Proficiency with Microsoft Office Suite, especially Excel.
• Experience using GCSS‑ARMY or other approved logistics information systems (LIS).
• Ability to read and apply technical manuals.
• Competence with standard computer and office equipment.