Reservations & Revenue Intern

About the role

Join Alba Hotel Meru as a Reservations & Revenue Intern and gain hands‑on experience in hotel reservations and revenue management. You will support the Reservations & Revenue Manager in daily operations while developing a solid foundation in hospitality operations.

Key responsibilities

• Assist in processing and managing room reservations across phone, email and online booking platforms.
• Update room rates, control inventory and support revenue‑management activities.
• Maintain accurate reservation records and guest profiles.
• Monitor booking trends, prepare basic reports and share insights with relevant departments.
• Liaise with Front Office, Sales and other teams to ensure seamless guest experiences.
• Perform any other duties assigned by the Reservations & Revenue Manager.

Required profile

• Diploma or Bachelor’s degree in Hospitality Management, Tourism Management, Business Administration or a related field.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Eagerness to learn and build a career in hotel reservations and revenue management.
• Previous industrial attachment or internship experience in a hotel is an advantage.

Required skills

• Proficiency in Microsoft Office applications.