Sales Associate

About the role

Join The Wine Shop team and help customers celebrate every occasion with the perfect wine selection. You will deliver a superior shopping experience, offering product knowledge and friendly service in a fast‑paced retail environment.

Key responsibilities

• Provide outstanding customer service and ensure total customer satisfaction.
• Assist shoppers with product information, recommendations, and purchases.
• Handle cash transactions, balance the till, and process point‑of‑sale sales.
• Support product shipments, merchandising, and light cleaning of shelves and displays.
• Follow health, safety, and security procedures.

Required profile

• Minimum 2 years of customer‑service experience.
• Demonstrated excellence in guest service.
• Flexibility to work days, evenings, weekends and holidays.
• Ability to lift up to 40 lb regularly.
• Smart Serve Certification.

Required skills

• Experience with computer‑based Point of Sale (POS) systems.
• Proficiency in Windows applications, including Microsoft Word, Excel, and Outlook.
• Cash‑handling accuracy.

What we offer

• Competitive hourly wage starting at $17.60 with annual increases.
• Monthly wine allotment and employee discount on products.
• Best‑in‑class wine education and development programs.
• Employee Assistance and Wellness Programs.