Sales & Operations Assistant

About the role

We are seeking a proactive Sales & Operations Assistant to support our sales and operational activities within the Energy & Utilities sector. The role will involve maintaining customer databases, preparing regular reports, and coordinating communication across sales, warehouse, and finance teams.

Key responsibilities

• Maintain customer databases, store development trackers, sales pipeline reports, and installer lists.
• Track customer visit reports and sales opportunities submitted by regional sales staff.
• Prepare weekly and monthly reports, meeting minutes, and action plans.
• Coordinate materials, demo units, product samples, training records, photographs, and documentation for new store openings.
• Manage WhatsApp communications and follow up on customer inquiries.
• Facilitate communication among warehouse, finance, and sales teams.
• Support preparation for marketing campaigns, training events, and store launches.
• Organize and maintain project documents and records.

Required profile

• Diploma or Bachelor’s degree in Business, Administration, Marketing, Operations, Finance, or related fields.
• 1‑3 years of experience as a Sales Assistant, Operations Assistant, Administrative Assistant, or Project Assistant.
• Good English communication skills; Kiswahili is preferred.
• Highly organized, detail‑oriented, and able to manage multiple tasks simultaneously.
• Experience in renewable energy, solar, electrical products, retail, or store operations is an advantage.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Google Sheets.
• Proficiency in Microsoft Word.
• Proficiency in Microsoft PowerPoint.