Sales Supervisor – ISP Services

About the role

The company is seeking a dynamic Sales Supervisor to lead its ISP sales team in Nairobi. You will drive corporate and B2B acquisition, manage a team of sales representatives and ensure revenue targets are met.

Key responsibilities

• Assign sales territories, set targets and monitor daily/weekly activities of the sales team.
• Conduct regular sales meetings, training sessions and performance reviews.
• Lead recruitment, onboarding and development of new sales staff.
• Identify and pursue corporate clients, negotiate contracts and close deals.
• Maintain strong relationships with key accounts to ensure retention and growth.
• Develop and implement sales strategies, recommend pricing and promotional actions.
• Track and report on team performance, prepare forecasts and analyse gaps.
• Handle escalated client issues and ensure excellent customer experience.

Required profile

• Diploma or degree in Sales & Marketing, Business Administration or related field.
• Minimum 3 years’ experience as a Sales Supervisor or Team Lead in an ISP or internet services company.
• Proven track record in corporate/B2B sales and meeting sales targets.
• Strong leadership and team management capabilities.

Required skills

What we offer

• Competitive base salary of KSH 45,000 per month plus commission.
• Opportunity to lead a growing sales team in the telecom sector.