Administrative Support Intern – Travel, Shipping and Visa Unit

About the role

The United Nations Office at Nairobi (UNON) is seeking an Administrative Support Intern for its Travel, Shipping & Visa Unit (TSVU). The six‑month, unpaid internship offers full‑time, on‑site experience supporting visa, shipping, travel‑document and office‑administration workflows within the Central Support Services division.

Key responsibilities

• Receive, screen and direct clients visiting TSVU, providing information on visa, shipping and administrative procedures.
• Assist with receipt, review, tracking and dispatch of visa applications to embassies and consulates.
• Support processing of UN travel documents and maintain related correspondence and records.
• Handle shipment request intake, documentation, tracking and follow‑up with clients and service providers.
• Update TSVU intranet pages and guidance materials when new procedures are issued.
• Maintain electronic and hard‑copy filing systems, databases and records for KPI monitoring, cost recovery and audit trails.
• Contribute to routine reporting, data‑quality checks and general office administration.
• Perform other duties as assigned by the supervisor.

Required profile

• Final‑year undergraduate or recent graduate in Business Administration, Public Administration or a related field; Master’s or Ph.D. candidates in relevant areas may also apply.
• No professional work experience required; a field of study closely related to the internship is essential.
• Strong organizational skills, attention to detail and ability to work under close supervision.

Required skills

• Basic knowledge of visa, shipping and travel‑document procedures.
• Proficiency in office administration and record‑keeping.
• Ability to use standard office software for data entry and document management.

What we offer

• Professional development within a United Nations environment.
• Exposure to UN programmes such as UNEP, UN‑Habitat and the Resident Coordination System.
• Opportunity to build networks with international staff and partners.