Non-Revenue Water (NRW) Technician

About the role

The Non-Revenue Water (NRW) Technician will help a utility reduce physical and commercial water losses across its distribution network. You will work on‑site in Nairobi, conducting inspections, monitoring water usage, and implementing corrective actions to improve efficiency.

Key responsibilities

• Conduct routine pipeline patrols to identify potential issues.
• Inspect the network for leaks and report findings.
• Monitor District Metering Areas (DMAs) and compare water produced versus water billed.
• Audit discrepancies, investigate causes, and take corrective actions.
• Maintain accurate records of inspections, leak repairs, and meter readings.

Required profile

• O‑Level certificate.
• Trade Test grade I, II, or III in plumbing.
• Practical field experience in pipe fitting and meter management.
• Strong problem‑solving, analytical, and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• High integrity, confidentiality, and ethical ICT practices.
• Self‑driven and able to work effectively in a team.

Required skills

• Plumbing
• Pipe fitting
• Meter management
• Leak detection
• Water loss auditing

What we offer

• One‑year renewable contract based on performance.
• Opportunity to contribute to sustainable water management.