Administrative Operations Assistant – Kenya

About the role

The Administrative Operations Assistant will support the Administration Officer in delivering day‑to‑day operational administration for Save the Children’s Kenya Country Office. Working at the front desk, the role ensures smooth office functioning, adheres to established SOPs and provides a welcoming environment for staff, partners and visitors.

Key responsibilities

• Manage the front desk and switchboard, answering calls and directing them appropriately.
• Greet and guide all visitors to the relevant personnel.
• Maintain a tidy, clean front office and oversee mail and parcel handling with a tracking system.
• File and maintain front‑desk documents and monitor stationery and office supply levels.
• Assist the admin team in controlling office costs, including kitchen, cleaning, maintenance and repairs.
• Support daily and monthly deep‑cleaning activities and general office maintenance.
• Coordinate office opening and closing times with the Administration Officer.

Required profile

• Ability to work under the supervision of the Administration Officer.
• Familiarity with Administration Standard Operating Procedures.
• Strong organisational skills and attention to detail.
• Comfortable interacting with staff, partners and visitors on a regular basis.

Required skills