Front Desk Receptionist

About the role

We are seeking a friendly and organized Receptionist to be the first point of contact for visitors and callers. The role involves managing the front desk on a daily basis and providing a range of administrative and clerical support across the organization.

Key responsibilities

• Welcome guests, greet visitors and ensure a positive first impression.
• Answer, screen and redirect incoming phone calls using the office telephone system.
• Distribute and collect correspondence, mail and packages.
• Maintain the reception area, keeping it tidy and presentable.
• Assist with emergency situations and ensure timely response.
• Support various administrative tasks such as scheduling, data entry and filing.
• Coordinate front‑desk activities and handle multiple requests simultaneously.
• Work flexible shifts as required to cover front‑desk coverage.

Required profile

• Polite and pleasant personality with strong customer‑service orientation.
• Ability to remain calm and act quickly during emergencies.
• Excellent multitasking and organizational skills.
• Flexibility to work in shifts and adapt to changing priorities.

Required skills