Operations Administrator

About the role

Brites Management Services is hiring a full-time Operations Administrator to coordinate daily goods movement from dispatch to delivery, manage the fleet and supervise drivers, loaders and warehouse staff. The position is based at Kiambu Road.

Key responsibilities

• Coordinate daily movement of goods from dispatch to delivery, monitor delivery schedules and resolve delays and discrepancies.
• Maintain accurate records of goods received, dispatched and delivered, including proof of delivery and operational reports.
• Coordinate vehicle allocation, route planning and driver schedules, and monitor servicing, fuel consumption, mileage, insurance and licences.
• Investigate excessive fuel use, delays and vehicle downtime and recommend ways to improve fleet productivity.
• Supervise drivers, loaders and warehouse personnel, monitor attendance and productivity, and coordinate communication between drivers, warehouse teams, customers and management.
• Ensure accurate stock records, proper loading and offloading, and maintain delivery notes, trip sheets, fuel records, vehicle logs and dispatch registers.
• Review logistics procedures, identify inefficiencies and implement improvements.
• Monitor daily operational expenses such as fuel, maintenance and driver allowances, and prepare daily and periodic reports on deliveries, fleet utilisation, fuel consumption, costs and staff performance.

Required profile

• Diploma or Bachelor's degree in Business Administration, Logistics and Supply Chain Management, Operations Management or a related field.
• At least three years of relevant experience in operations administration, preferably in a busy logistics, transport, distribution or supply chain company.
• Practical experience in fleet coordination, delivery scheduling, dispatch operations, team supervision and daily cost monitoring.
• Good understanding of logistics documentation, inventory movement, route planning and operational reporting.

Required skills

• Proficiency in Microsoft Excel and other office or logistics management systems.
• Strong organisational, communication, problem-solving and multitasking skills.
• Accuracy, attention to detail and ability to work under pressure.

Candidates apply by sending their CV to the employer's recruitment email; interviews are held on a rolling basis until the position is filled, and only shortlisted candidates are contacted.