Product Management Intern

About the role

Airtel Kenya is looking for a highly analytical and detail-oriented intern to support its Airtel Business team, reporting to the B2B Commercial Manager. The role helps the B2B team understand customer needs, track the competitive landscape and contribute to locally relevant product propositions across a portfolio including fixed data, FWA, NaaS, Starlink, CPaaS, SIP Trunk, IoT, Postpaid and Airtel Money for Business.

Key responsibilities

• Track competitor product offerings and pricing, and maintain a competitive intelligence log
• Liaise with other departments to help develop relevant B2B products
• Help write product one-pagers, customer-facing FAQs and sales enablement materials tailored to regional industries
• Gather and document customer feedback from the sales team and post-engagement reports to spot product gaps
• Assist in mapping product-to-segment fit
• Support preparation of product input for proposals, presentations and customer workshops
• Research and summarise emerging technology trends in the enterprise telecoms sector

Required profile

• Graduate in Marketing, Business Development, Economics, ICT, Telecommunications or a related field
• Curious and research-driven, able to synthesise information and present it clearly
• An interest in technology, telecoms or digital products is strongly preferred
• Prior experience in market research, product documentation, content creation or customer insight is an advantage

Required skills

• Microsoft PowerPoint, Word and Excel
• Exposure to design tools such as Canva is a bonus