Waiter / Waitress

About the role

Brites Management Services is hiring waiters and waitresses for a full-time hospitality position based in the CBD. The role covers customer service, order taking and table service, with a stated salary of KShs 15,000.

Key responsibilities

• Welcome and attend to customers politely and professionally, present menus and explain meals and beverages, and check on customers during their meal
• Take and accurately record orders and pass them to the kitchen or bar, and serve food and drinks promptly to standard
• Maintain knowledge of the menu, prices and daily specials
• Clear and clean tables and keep the dining area neat and hygienic
• Process customer bills and handle payments accurately where required
• Work with kitchen and other service staff and follow food safety, hygiene and workplace procedures

Required profile

• Certificate in Food & Beverage Service, Hospitality or a related field is an added advantage
• Previous experience as a waiter/waitress or in customer service is preferred
• Good communication and interpersonal skills, and a customer-focused, positive attitude
• Ability to work under pressure in a busy environment, with good personal grooming and professional appearance
• Honest, reliable, punctual and a good team player
• Willingness to work flexible shifts, including weekends and public holidays

Applications are made by sending a CV to the employer's recruitment email; interviews are held on a rolling basis until the position is filled, and only shortlisted candidates are contacted.