Investigation Manager – Internal Audit & Investigation

About the role

The Norwegian Refugee Council is seeking an experienced Investigation Manager to lead its Office of Internal Audit & Investigation in Nairobi. The role involves overseeing complex, sensitive investigations across the organization, ensuring rigorous, victim‑centred approaches and maintaining investigative independence.

Key responsibilities

• Plan, lead and execute complex investigations in government, non‑profit and private‑sector contexts.
• Apply victim‑centred, trauma‑informed and confidentiality‑sensitive methodologies.
• Utilise modern investigative tools and technology‑enabled methods, including automated tools.
• Handle allegations of sexual misconduct, sexual harassment, exploitation and abuse.
• Supervise and mentor investigators and multidisciplinary teams, providing technical guidance and quality‑assurance feedback.
• Prepare comprehensive investigation reports and ensure confidentiality throughout case handling.
• Collaborate with other functions while preserving investigative independence.

Required profile

• Advanced university degree in Law, Business Administration, Accounting, Economics or related field (or Bachelor’s plus two additional years of experience).
• Minimum eight years of progressively responsible investigative experience, with at least three years at the international level.
• Demonstrated experience with victim‑centred, trauma‑informed investigations and handling sexual misconduct cases.
• Proven ability to manage multidisciplinary investigative teams and provide quality assurance.
• Fluency in English.

Required skills

• Strong analytical judgment and planning of complex investigations.
• Victim‑centred and trauma‑informed investigative practice.
• Quality‑assurance oversight and investigation report writing.
• Confidentiality‑sensitive case handling.
• Use of modern investigative tools and technology‑enabled methods.
• Collaborative work across functions while maintaining independence.