Recruitment Operations Associate

About the role

Tana, a Nairobi-based company that trains and places young talent into full-time remote roles with global companies, is looking for a Recruitment Operations Associate. This is a junior role with no prior recruitment experience required; what matters is the ability to learn quickly, exercise good judgment and deliver consistent, high-quality work. You will screen and assess candidates for technical and business roles such as software engineering, QA engineering, data analysis, technical support and AI engineering, and help manage the Talent Pool application process end to end.

Key responsibilities

• Review applications, assess qualifications and conduct initial screenings and in-depth interviews on technical skills, experience, communication and overall suitability.
• Apply structured assessment criteria and make evidence-based recommendations on candidates' fit for Tana and its client partners.
• Manage candidates through the application and assessment process, keeping records accurate and follow-ups timely.
• Communicate with candidates and help troubleshoot technical issues or other challenges they face.
• Follow recruitment processes and SOPs, and look for ways to improve efficiency, consistency and quality.
• Over time, develop the ability to manage end-to-end recruitment for international clients, from sourcing and assessment to selection and interview preparation.

Required profile

• Eligible to work in Kenya.
• Bachelor's degree, diploma or equivalent from an accredited institution.
• At least 1 year of professional experience in a role with relevant or transferable skills; recruitment experience is not required.
• A technical background in Computer Science, Data, Information Technology or a related field is a bonus.

Required skills

• Attention to detail and careful review of information.
• Strong verbal and written communication.
• Organisational skills, managing multiple tasks and meeting deadlines.
• Proactive problem-solving mindset and a strong desire to learn.

The position is hybrid in Nairobi, with three days per week in the office (Tuesday to Thursday).