Accounts Receivable Assistant – Collections Support

About the role

Flash Services Limited is looking for a disciplined, results‑oriented Accounts Receivable Assistant to support its finance team in Nairobi. The role focuses on collections support, ensuring timely customer payments and maintaining accurate receivables records.

Key responsibilities

• Follow up with customers on outstanding invoices and payment commitments.
• Share statements, invoice copies, and payment reminders.
• Track promise‑to‑pay dates and update receivables records daily.
• Assist with reconciliation of customer accounts.
• Identify payment delays, disputes, missing documents, and service‑related issues affecting collections.
• Escalate overdue or problematic accounts to relevant team members.
• Support preparation of receivables reports and debtors schedules.
• Maintain accurate customer payment follow‑up records.

Required profile

• Diploma or degree in Accounting, Finance, Business or related field.
• CPA qualification or ongoing CPA studies is a plus.
• Experience in accounts receivable, credit control, debt collection, billing or customer account follow‑up.
• Strong attention to detail and ability to meet deadlines.
• Good written and verbal communication skills.
• Confidence in making customer follow‑up calls.

Required skills

• Understanding of invoicing, statements and payment follow‑up processes.
• Proficiency in accounting or billing software (specific tools not required).