Administrative Assistant (Front Office)

About the role

We are looking for a proactive Administrative Assistant to be the face of our firm, managing the front office and providing high‑level support to directors and technical teams. The role combines client‑facing duties with comprehensive administrative and project support in a fast‑moving architectural practice.

Key responsibilities

• Serve as the first point of contact for clients, consultants, suppliers and visitors, overseeing reception, telephone switchboard (PABX), general email and visitor management.
• Handle incoming correspondence, distribute information promptly and maintain confidentiality of sensitive data.
• Provide confidential administrative assistance to Directors and the Technical Team, including diary management, travel arrangements, meeting coordination and preparation of reports, presentations, agendas and minutes.
• Coordinate the preparation and submission of bids, tenders, proposals and expressions of interest, ensuring deadlines are met.
• Supervise support staff, assign administrative tasks and monitor timely completion.
• Maintain and improve administrative systems, contributing to business development, marketing and HR administration.

Required profile

• Minimum five years of experience in a front‑office or administrative support role.
• Highly organized, customer‑focused and able to handle confidential information with discretion.
• Strong communication skills and ability to work collaboratively with multiple departments.
• Experience supporting HR functions is an advantage.

Required skills

• PABX telephone system

What we offer

• Competitive monthly salary (KES 60,000 – 75,000).
• Opportunity to work in a leading architectural practice with regional projects.
• Professional development and exposure to diverse design and construction initiatives.