Administrative Assistant

About the role

We are looking for an enthusiastic Administrative Assistant to be the first point of contact at Reforma Pilates Studio Kenya. You will combine front‑desk duties with sales support, helping clients feel welcomed while promoting our Pilates services.

Key responsibilities

• Greet and assist clients at the studio reception, handling inquiries and scheduling.
• Engage prospective members, understand their needs and present studio programmes to drive enrolments.
• Maintain accurate client records and manage daily administrative tasks with minimal supervision.
• Coordinate shift schedules, covering a rotating roster from 6:00 am to 8:00 pm, including weekends.
• Ensure the studio environment runs smoothly and reflects the brand’s high standards.

Required profile

• Positive, hands‑on attitude with a can‑do mindset.
• Strong relationship‑building abilities and natural motivation.
• Ability to work early mornings and late evenings on a flexible 7‑day roster.
• Excellent time‑management and independent work skills.

Required skills

• Customer service orientation.
• Basic sales and communication skills.
• Organisational and administrative competence.