Administrative Assistant

About the role

AA Kenya is hiring an Administrative Assistant in Westlands, Nairobi, to provide proactive executive and administrative support to the Director, Business and Channels. The role handles routine coordination, communication, reporting and follow-up so the Director can focus on revenue growth, strategic partnerships, branch expansion and business strategy.

Key responsibilities

• Manage and prioritise the Director's calendar, meetings and appointments; filter routine correspondence and draft emails, memos and communications; track commitments, deadlines and follow-ups; handle confidential information with discretion.
• Coordinate routine communication with Regional Managers, Branch Teams and Head Office; track branch and regional action points and follow up on outstanding matters; support branch visits, travel arrangements and executive logistics; escalate matters needing the Director's attention.
• Maintain regional and branch performance dashboards and trackers; support presentations, performance summaries and business updates; ensure reports and data are accurate, timely and properly filed.
• Coordinate meetings, workshops, retreats and departmental events; prepare agendas and materials, capture decisions and action points, maintain action trackers and follow up to close agreed actions.

Required profile

• Diploma or bachelor's degree in business administration, Secretarial Studies, Office Administration or a related field.
• At least 3 years' relevant experience, preferably supporting a senior manager or executive.
• Excellent written and verbal communication skills.
• Highly organised, proactive and able to manage competing priorities, working independently in a fast-paced corporate environment.

Required skills

• Advanced Microsoft Office, especially Outlook, Word, Excel and PowerPoint.
• Report preparation, data management and calendar coordination.