Administrative Operations Assistant

About the role

The Administrative Operations Assistant supports the Administration Officer in delivering operational administration services for Save the Children Kenya. Working at the front desk, the role ensures smooth daily office functions and upholds the organization’s standards.

Key responsibilities

• Manage the front desk and switchboard, answer calls and direct them to the appropriate staff.
• Greet and welcome all visitors to the Kenya Country Office and guide them to the relevant persons.
• Maintain a tidy, clean front office environment.
• Send and receive mail and parcels, keeping a detailed tracker.
• File and maintain front‑desk documents.
• Support timely replenishment of stationery, office supplies and consumables.
• Assist the admin team in identifying cost‑effective solutions for kitchen, cleaning, maintenance and other office expenses.
• Help with daily and monthly deep cleaning activities.
• Assist with general office maintenance and repair work to meet required standards.
• Coordinate with the Administration Officer to ensure the office opens and closes on schedule.
• Report any operational concerns promptly to the Administration Officer.
• Maintain clean, well‑arranged meeting rooms and provide support for internal meetings.
• Consolidate repair requests each month and follow up to ensure timely completion.

Required profile

• Works under the supervision of the Administration Officer.
• No direct staff reporting responsibilities.
• Attention to detail and ability to manage front‑desk operations efficiently.

Required skills