Branch Assistant - VLC (Syokimau)

About the role

Victory Farms is hiring a Branch Assistant for its VLC (Syokimau) branch in Nairobi. The role supports the branch sales team by handling stock, maintaining the branch environment, weighing fish for client orders and keeping accurate records, while reporting to the Regional Supervisor.

Key responsibilities

• Receive incoming stock deliveries, verify quantities and ensure accurate documentation, and inspect goods with the Regional Supervisor for quality and compliance.
• Assist in managing inventory through regular stock counts, reconcile discrepancies, record stock movements and report significant variances to the Regional Supervisor.
• Keep the branch clean and orderly, including rotogals, drums, crates, displays and the weighing scale, creating a customer-friendly environment.
• Weigh fish for client orders on request from the Branch Captain and verify payments recorded by the sales team.
• Prepare regular reports on inventory levels and operational issues, and work with the Regional Supervisor on solutions.
• Support the sales team so they can serve customers promptly, and perform other tasks assigned by the Regional Sales Manager or Regional Supervisor.

Required profile

• Minimum of a High School Diploma; a certificate in Sales, Marketing or a related field.
• At least 1 year of proven experience in sales and marketing roles.
• Excellent communication skills and a strong commitment to customer service.
• Ability to build rapport and maintain long-term customer relationships.
• Team-oriented with good organizational skills.

Required skills

• Familiarity with POS systems and basic inventory management tools.
• Strong problem-solving abilities and attention to detail.

What we offer

• Visibility into the world's fastest growing aquaculture company.
• An opportunity to join a mission-oriented organization.
• Coaching, mentorship and exposure to leaders in the entrepreneurial community and the social sector.