Business Support Intern - DFK Africa

About the role

KKCO East Africa LLP, an audit and accounting firm, is hiring a Business Support Intern in Nairobi. The intern provides proactive coordination and business support, primarily for the DFK Africa office, its calendar of activities and the sourcing of prospective member firms across Africa. The role also supports document preparation, business development, administration and client experience. It reports to the Administrator, with functional direction from the DFK Africa lead.

Key responsibilities

• Coordinate day-to-day office activities, member communications, enquiries and records, and manage the annual activities calendar (meetings, conferences, webinars, training) including invitations, time zones, logistics, registration and reminders.
• Prepare agendas and meeting materials, record minutes, track agreed actions and follow up responsible persons.
• Research prospective member firms across Africa, prepare firm profiles, carry out approved outreach and arrange introductory meetings.
• Maintain member and prospect databases and a recruitment pipeline, follow up applications, coordinate due diligence information and support onboarding.
• Coordinate referrals, introductions and joint initiatives, maintain activity budget and expense records and report progress, delays and decisions required.
• Proofread, format and finalise reports, proposals, presentations and correspondence to KKCO's professional and branding standards; maintain templates, filing systems and action trackers.
• Capture enquiries and leads in the CRM, research prospects, prepare profiles and targeted lists, and maintain a weekly opportunity tracker.
• Welcome visitors, handle calls and enquiries, book meeting rooms and keep client-facing spaces professional.

Required profile

• Bachelor's degree in Business Administration, Marketing, Communications, Management or a related field.
• Experience in professional services, membership recruitment, networks or multi-country coordination is an advantage.
• Proactive, reliable, well organised, with strong attention to detail and clear writing.

Required skills

• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Familiarity with CRM, task-management and AI productivity tools.