Cloud Support Associate Internship – April 2027 start

About the role

This is a 6‑month internship starting in April 2027 on the AWS Cloud Support team in Nairobi. Interns will work with global AWS engineers, learn cloud technologies, and gain hands‑on experience supporting customers.

Key responsibilities

• Learn and use ground‑breaking technologies.
• Complete AWS certifications.
• Work on projects that improve support‑related processes with fellow interns in other locations.
• Design, build and deploy tools/applications for AWS Support Engineers.
• Interact with leading engineers around the world.
• Partner with AWS teams.

Required profile

• Currently awaiting graduation or recently graduated with a Diploma, Bachelors or other relevant qualification in Tech.
• Basic knowledge of at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting).
• Basic knowledge of networking and databases.
• Basic knowledge of operating systems Windows and/or Linux.
• Knowledge of internet fundamentals and cloud computing concepts.
• Familiarity with database, storage, and big data concepts.
• Knowledge of networking fundamentals such as CIDR, OSI model, DNS, HTTP, TCP/UDP, DHCP, routing, switching, subnets, NAT.
• Comfortable working in a Linux/Unix environment.

Required skills

• Python
• Perl
• Ruby
• Shell scripting
• Networking
• Databases
• Windows
• Linux

What we offer

• Competitive pay
• Impactful project and internship deliverables
• Networking opportunities with fellow interns
• Internship events such as speaker series, intern panels, Leadership Principles sessions, and Amazon writing skills sessions
• Mentorship and career development