Club/Restaurant Manager – Kitale

About the role

A well-established restaurant and club in Kitale, Kenya, is looking for an experienced Club/Restaurant manager to oversee daily operations and deliver exceptional guest experiences. The role covers staff management, operational efficiency, cost control and service excellence, with a focus on business growth through strategic planning and hands-on leadership.

Key responsibilities

• Oversee daily restaurant/club operations for smooth and efficient service.
• Recruit, train and supervise staff while maintaining high service standards.
• Monitor food and beverage quality, presentation and consistency.
• Ensure compliance with health, safety and hygiene regulations.
• Oversee inventory, sales, marketing and expenses to maximise profitability.
• Handle customer feedback promptly and professionally.
• Prepare and analyse reports to track performance and find improvement areas.
• Collaborate with kitchen and service teams for seamless coordination.

Required profile

• Diploma or degree in Hospitality Management, Business Administration or a related field.
• At least 5 years' experience in restaurant, club or hospitality management.
• Proven ability to manage and motivate a diverse team.
• Flexibility to work evenings, weekends and holidays as required.

Required skills

• Strong leadership, communication and interpersonal skills.
• Excellent presentation skills and proficiency in Microsoft PowerPoint.
• Understanding of budgeting, cost control and financial reporting.
• Organizational and multitasking abilities.