Customer Service Assistant
PlusAirSolutions · Customer
Job description
About the role
Join a fast‑growing airport transfer company as a Customer Service Assistant. You will work from our Budapest office, handling inbound calls and e‑mail inquiries from airline passengers and partners.
Key responsibilities
- Perform administrative tasks related to customer interactions.
- Answer incoming phone calls and respond to e‑mail requests.
- Handle complaints via e‑mail and ensure timely resolution.
- Occasionally work weekends from home office when required.
Required profile
- Active English communication skills (intermediate level or higher).
- Ability to work independently and maintain a professional attitude.
- Reliability for fixed Monday‑to‑Friday schedule, 8 hours per day.
Required skills
- Microsoft Word (user‑level proficiency).
- Microsoft Excel (user‑level proficiency).
What we offer
- Friendly office environment with a fixed salary.
- Long‑term, secure employment.
- Team‑building activities such as flight‑simulator sessions and airport visits.
- Free use of airport transfers across our European network.
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Published 1 month ago
Expires 2 weeks from now
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PlusAirSolutions
Customer
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