Customs Business Development Manager – Nairobi

About the role

The Customs Business Development Manager drives growth of the Customs House Brokerage (CHB) business, manages client relationships and expands cross‑border logistics services for Maersk Line in Nairobi.

Key responsibilities

• Develop and execute a CHB growth strategy to increase revenue and market share.
• Build and maintain a robust sales pipeline, converting qualified prospects into customers.
• Lead end‑to‑end customer engagement from prospecting through pricing, negotiation, contracting and implementation.
• Achieve agreed targets for CHB sales, clearance volume, revenue and gross profit.
• Collaborate with product, operations, finance and compliance teams to design competitive, compliant customs solutions.
• Monitor market trends, regulatory changes and competitor activity to identify new growth opportunities.

Required profile

• Bachelor’s degree in supply chain management, logistics, international trade, business administration, economics or a related discipline.
• 5‑10 years of experience in customs brokerage, freight forwarding or related logistics sales.
• Proven track record of delivering revenue, volume or profit growth in CHB or similar environments.
• Strong understanding of customs regulations, clearance processes and international trade practices.

What we offer

• A culturally diverse and stimulating work environment.
• Team‑oriented values emphasizing respect, dedication and ethical competition.
• Commitment to equal opportunity hiring regardless of gender, age, nationality or belief.