Design Consultant – Eldoret

About the role

The Design Consultant will generate sales leads, engage showroom clients, provide product advice, prepare tailored design solutions, conduct site visits, prepare quotations, negotiate and close sales, coordinate deliveries and provide after‑sales support. The role is based on‑site in Eldoret.

Key responsibilities

• Proactively generate leads, build a strong sales pipeline and consistently achieve or exceed monthly sales targets.
• Engage clients through timely communication on promotions, new arrivals and restocked items of interest.
• Identify upsell and cross‑sell opportunities by deeply understanding customer needs and market trends.
• Welcome showroom guests with professionalism, providing expert advice on product features and tailored solutions.
• Conduct product presentations, demonstrations and assemble furniture when required.
• Collaborate with visual merchandisers to create layouts, mood boards and customized solutions.
• Carry out client site visits and measurements to ensure accuracy in proposed solutions.
• Prepare accurate, client‑specific quotations and negotiate effectively to close deals.
• Confirm stock availability and manage client expectations on delivery timelines.
• Handle invoicing and payments with integrity, ensuring compliance with company financial policies.
• Coordinate with warehouse, logistics and front‑desk teams to guarantee timely and accurate deliveries.
• Serve as the client’s primary contact throughout the sales journey, providing proactive after‑sales follow‑up.

Required profile

• Bachelor’s degree or equivalent in Design, Interior Design, Architecture, Business or a related field.
• Based in Eldoret and able to work on‑site.