Documentation Clerk (Logistics)

About the role

The Documentation Clerk will support the Container Freight Station (CFS) in Mombasa by handling all shipping and receiving paperwork. This position ensures that documentation is accurate, complete, and complies with customs and import/export regulations.

Key responsibilities

• Prepare, review, and file shipping, receiving, and customs clearance documents.
• Maintain electronic records using iCMS, KWATOS, or similar systems.
• Coordinate with clients, carriers, and regulatory authorities to resolve documentation issues.
• Monitor document flow to guarantee timely submission and compliance.
• Assist in generating reports and updating logs for audit purposes.

Required profile

• High school diploma; further education in logistics or related fields is a plus.
• 2‑3 years of experience in documentation and customs clearance, preferably within a CFS environment.
• Strong understanding of customs regulations and import/export procedures.
• Excellent written and verbal communication skills.

Required skills

• Proficiency with iCMS or KWATOS electronic documentation platforms.
• Competent use of Microsoft Office applications for document creation and communication.