Enterprise IT Project & Change Manager - Teams Migration & Zoom Decommissioning

About the role

An experienced Project / Change Manager is sought to lead a large-scale enterprise collaboration migration, moving users and business operations from Zoom to Microsoft Teams. The role is hybrid in Nairobi, Kenya, with an indicative 50/50 split between project management and change management, on a contract basis.

Key responsibilities

• Lead the migration of enterprise collaboration platforms from Zoom to Microsoft Teams, including Teams Phone, Teams Rooms, Microsoft Places and webinar migration
• Manage the decommissioning of Zoom and cloud recording and transcript retention
• Plan and deliver organizational change management: impact assessment, stakeholder engagement, communications planning, training coordination, champion networks and adoption measurement
• Run integrated project planning, critical path management, RAID log management, financial tracking, change control and governance frameworks
• Coordinate multiple vendors and stakeholders across time zones, and report to executives

Required profile

• Bachelor's degree in Information Technology, Business, Organizational Development or a related field (or equivalent experience)
• 8+ years of experience in project management and/or change management, with leadership of complex, multi-workstream enterprise technology migrations
• Prior exposure to global nonprofit, international development or federated/decentralized environments is a plus

Required skills

• Microsoft Teams, Microsoft 365, Teams Phone, Teams Rooms, Microsoft Places and Zoom
• Organizational change management (OCM) and change control
• Excellent written and verbal English, able to present to executive audiences; strong facilitation, negotiation and problem-solving skills
• Thorough documentation habits: governance logs, RAID registers, status decks and closure artifacts

Preferred certifications: PMP, PRINCE2 Practitioner or equivalent (project management); Prosci, CCMP or equivalent (change management).