Front Desk Receptionist (2 positions)

About the role

GoodWe is seeking two Front Desk Receptionists to be the first point of contact for visitors, customers, and business partners at its Westlands office in Nairobi. The role combines customer service, administrative support, and occasional travel assistance in a fast‑growing renewable‑energy environment.

Key responsibilities

• Manage front‑desk operations, greet guests professionally, and handle incoming calls and emails.
• Coordinate meeting rooms, visitor arrangements, and office hospitality.
• Assist with travel bookings, including flights, hotels, and transportation for staff.
• Support the organization of company events, customer visits, and business activities.
• Provide administrative assistance to management and various departments.
• Maintain office supplies and ensure a tidy, professional workspace.
• Accompany management or teams on occasional domestic business trips when required.
• Perform other administrative duties as assigned by the company.

Required profile

• Fluent in English and Swahili; knowledge of Chinese or other local languages is a plus.
• Minimum of 2 years experience in reception, customer service, administration, or hospitality.
• Strong interpersonal and communication skills with high emotional intelligence.
• Professional appearance, positive attitude, and excellent customer‑service mindset.
• Ability to work with people from diverse cultural backgrounds.
• Willingness to travel for business purposes when needed.

Required skills

• Proficiency in Microsoft Office applications.

What we offer

• Competitive salary and benefits package.
• Opportunity to work in an international, innovative renewable‑energy company.