Front Desk Receptionist – Hotel
Peaks Hotel Nanyuki · Nairobi
Job description
About the role
We are looking for a friendly and professional Front Desk Receptionist to join our team at Peaks Hotel. You will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in experience.
Key responsibilities
- Greet and welcome guests, manage check‑in and check‑out procedures.
- Maintain accurate guest records and handle reservations.
- Report on daily occupancy, guest feedback and safety issues.
- Ensure guest comfort and safety throughout their stay.
- Serve and wait tables, set tables, and assist with basic kitchen tasks when needed.
- Prepare coffee and other beverages as a barista.
Required profile
- Diploma or degree in a relevant field.
- Minimum of 3 years of experience in a hospitality or customer‑service role.
- Hotel experience is an advantage.
- Strong communication and interpersonal abilities.
- Ability to thrive in a fast‑paced environment.
Required skills
What we offer
- Opportunity to work in a scenic hotel with views of Mount Kenya.
- Dynamic team environment focused on guest satisfaction.
- Professional development within the hospitality sector.
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Published 1 month ago
Expires 1 week from now
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Peaks Hotel Nanyuki
Nairobi
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