HR & Admin Officer

About the role

A growing hospitality company in Nairobi is looking for an experienced HR & Admin Officer to lead and oversee all HR functions across its business units. The role is central to building HR strategy, shaping a positive work culture and delivering operational excellence through effective people management.

Key responsibilities

• Develop and implement group-wide HR strategies, policies and procedures aligned with the company's goals and culture.
• Oversee recruitment, onboarding and retention of talent across all business units.
• Lead performance management, employee engagement and succession planning initiatives.
• Ensure compliance with labour laws and handle employee relations matters professionally and discreetly.
• Advise managers and team leaders on HR best practices.
• Coordinate training and development programmes to build skills and support career growth.
• Manage payroll oversight, compensation structures and benefits administration.
• Monitor HR metrics and report regularly to senior leadership with data-driven insights and recommendations.

Required profile

• Bachelor's degree in human resources, Business Administration or a related field; a Master's or HR certification (CHRP, SHRM, etc.) is a plus.
• At least 3 years of progressive HR experience.
• Strong knowledge of Kenyan labour laws and HR compliance.
• Excellent leadership, communication and interpersonal skills.
• Demonstrated ability to build systems and structure in a growing company.
• Experience in the hospitality or service industry is highly desirable.

Required skills

• Proficiency in HRIS systems
• Microsoft Office Suite