HUB Coordinator – Global Admin Hub Lead

About the role

Welthungerhilfe is establishing a Global Admin HUB in Nairobi to centralise and digitalise administrative processes under its ZAMI initiative. As the HUB Coordinator you will lead the set‑up, development and day‑to‑day operations of this hub, ensuring high‑quality service delivery to country offices and the head office.

Key responsibilities

• Build, lead and continuously develop the Global Admin HUB and its Nairobi team.
• Recruit, onboard and train HUB staff in coordination with the head office.
• Manage daily operations, supervise teams and ensure compliance with Service Level Agreements.
• Coordinate the transition of operational processes and systems into the HUB.
• Act as the main liaison between the HUB, country offices and head office, aligning workflows and communication.
• Monitor and resolve operational issues together with stakeholders.
• Drive continuous improvement and support WHH’s digital transformation agenda.

Required profile

• University or technical college degree in a relevant field.
• 2–5 years of professional experience, preferably in the Global South.
• Strong leadership and people‑management abilities.
• Excellent organisational, coordination and stakeholder‑management skills.
• Solution‑oriented, collaborative working style with sound decision‑making.
• Strong intercultural communication and negotiation skills.
• Fluent English; additional language such as French or Arabic is a plus.

What we offer

• Fair and transparent remuneration based on a salary scale.
• Commitment to employee well‑being, safety and health.
• Modern, agile work environment that embraces digitalisation.
• Opportunities for personal and professional development.
• Diverse, dedicated team focused on impact.