Human Resource Manager – Employee Relations

About the role

United States International University-Africa, a higher learning institution in Nairobi with about 7,000 students from over 60 nations, is hiring a Human Resource Manager focused on employee relations. The post reports to the Director of Human Resources and provides end-to-end operational HR support to the university's academic and non-academic units, working with stakeholders to implement HR initiatives that comply with labour laws and university policy.

Key responsibilities

• Provide HR advice to departments, schools and projects on recruitment, onboarding, employee relations and talent development, and build relationships with faculty and staff.
• Manage HR operations such as recruitment, payroll, benefits and employee data, ensuring compliance with labour laws and university policies.
• Design and implement employee engagement, motivation and retention initiatives, and help develop and deliver training programmes.
• Act as the main point of contact for employee relations issues, mediating conflicts and disputes and investigating complaints while recommending corrective action.
• Ensure compliance with university policies, labour laws and state employment statutes, and serve on the Occupational Safety, Health and Environment committee.
• Distribute HR communications via email, intranet and meetings, and contribute HR content with the communications team.
• Take part in special projects assigned by the Director of Human Resources.

Required profile

• Bachelor's degree in Law, Human Resources, Business Administration or a related field.
• At least five years of HR experience, including as an Employee Relations Specialist or similar role.
• Membership in the Institute of Human Resource Management (CHRP(K)) is required.
• Experience in an academic or similar environment is an added advantage.

Required skills

• Strong knowledge of employment laws and regulations.
• Excellent communication, interpersonal and analytical skills; ability to work independently with minimal supervision.
• Proficiency in HR software systems.
• Ability to keep confidential sensitive information and a high level of integrity.