Human Resource Officer

About the role

A recruitment agency representing its client, an Internet Service Provider in Kenya, is looking for a proactive and detail-oriented Human Resource and Administration Officer. The role supports people management, staff accountability and smooth HR operations across office and field teams, covering the full employee lifecycle in a disciplined, compliant and high-performing environment.

Key responsibilities

• Maintain accurate employee records, contracts and HR systems, monitoring probation periods and contract renewals.
• Coordinate recruitment end-to-end, including sourcing, interviews, technical assessments and onboarding.
• Oversee attendance tracking, punctuality and enforcement of disciplinary procedures across office and field teams.
• Support performance management by coordinating appraisals, tracking KPIs and addressing underperformance.
• Prepare and validate payroll inputs such as attendance, leave, commissions and staff allowances.
• Ensure compliance with Kenyan labour laws, OSHA and WIBA, including safety and incident records.
• Manage employee exits, ensuring proper clearance and recovery of company assets.
• Provide general administrative support, including office coordination, shift planning and staff welfare management.

Required profile

• Bachelor's degree in Human Resource Management or a related field.
• Registered member of IHRM Kenya; CHRP(K) certification is an added advantage.
• Minimum of 3 years' HR experience, preferably in a technical or service-driven environment.
• Strong understanding of the Kenyan Employment Act and labour regulations.

Required skills

• Proficiency in HR systems and Microsoft Excel.