ICT & Database Intern (Nairobi)
Urgent Action Fund-Africa (UAF-Africa) · Nairobi
Job description
About the role
Reporting to the ICT & Database Assistant, the ICT & Database Intern will provide first‑line ICT support and assist with routine database, Microsoft 365, information security, asset management, documentation and digital workplace activities. The internship offers practical learning experience while contributing to reliable day‑to‑day ICT service delivery across UAF‑Africa’s virtual working environment. More complex technical issues will be escalated to the ICT & Database Assistant.
Key responsibilities
- Respond to first‑line user support requests, including password resets, access issues, application support and routine troubleshooting, escalating unresolved matters as needed.
- Support the set‑up, configuration and routine maintenance of laptops, mobile phones, printers and other ICT equipment.
- Assist with basic hardware, software, operating system and connectivity troubleshooting.
- Support virtual meetings, webinars and other online organisational activities.
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Published 3 hours ago
Expires 1 month from now
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Urgent Action Fund-Africa (UAF-Africa)
Nairobi
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